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The Financial Express

WHO, Viber team up to fight COVID-19 misinformation

FE Online Desk | Published: April 01, 2020 14:21:31 | Updated: April 06, 2020 21:20:30


WHO, Viber team up to fight COVID-19 misinformation

The World Health Organization (WHO) and Rakuten Viber are collaborating to fight the misinformation spreading around the topic of COVID-19 with an interactive multi-language chatbot that will be available globally.

The chatbot aims to combat fake news and false information that has been rapidly circulating about the virus.

To assist people who are looking for accurate health information, the chatbot is available in English, Arabic, Russian, and soon to be translated into 20 more languages, including Bangla, according to a media release.

It highlights the most commonly asked questions and the latest news related to the pandemic.

The ‘Latest News’ section is updated in real-time from the WHO’s website and into the palm of everyone’s hand.

Other main sections include – Protect Yourself, Mask Usage, Travel Recommendations, and Myth. The ‘Donate Now’ button prompts users to support the WHO fight against the pandemic through donating to the COVID-19 Solidarity Response Fund.

The chatbot is free and already available for all Viber users globally, the release added.

Viber is also launching a specially designed sticker pack to complement and support the efforts of all health workers on the frontline with the virus as well as to spread motivational and positive vibes throughout the world under lockdown.

All the users who will download the pack from the Viber’s sticker market will get smooth and instant access to the chatbot. The bot is available through this link as well: https://vb.me/c6e9fa

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