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Intertek has launched iCare, an innovative digital platform, in Bangladesh to support the local textile industry by offering a seamless and pioneering solution for managing testing processes from start to finish.
The company--Intertek, an assurance inspection, product testing and certification company, launched the new platform in Bangladesh on Monday at an event in the capital city following its successful introduction in Türkiye last November and India in March, according to a statement.
Driven by increasing regulatory scrutiny and heightened consumer expectations, there is growing demand among customers for bespoke, end-to-end solutions that can improve transparency and traceability around the processing and testing of lab samples.
iCare is a one-stop science-based Customer Excellence portal that is designed to address these challenges, providing clients with a pioneering, industry-leading solution that will allow them to seamlessly manage and monitor their testing processes from start to finish, added the statement.
iCare would enable customers around the world to submit test requests, view reports and analytics online and connect with in-house teams of experts in just a few clicks, allowing greater transparency for customers regarding their samples and the testing process, it added.
Sandeep Das, President of Global Softlines and Hardlines and Regional Managing Director South Asia at Intertek, said, "iCare’s industry-leading capabilities are not only a response to current customer demand but also a testament to Intertek Softlines’ commitment to pioneering innovation.”
By harnessing advanced technologies and redefining the benchmark for transparency and traceability, iCare sets a new standard for the ATIC industry and solidifies Intertek Softlines’ position as an industry leader for customer excellence in the field of quality assurance and testing services, he added.
Neyamul Hasan, Country Managing Director, Intertek Bangladesh and Shelly Lo, Senior Director of Marketing and Innovation for Global Softlines and Hardlines at Intertek, among others, were also present.