Job available at Evercare Hospital Dhaka

Evercare Hospital Dhaka is a JCI-accredited 425-bed multidisciplinary super specialty tertiary care hospital in Dhaka.

Vacancy: 01

Vacancy Type: Full-time

Role: Head of Software Implementation and Supports

Job Responsibilities:

Develop a project implementation plan, assess user requirements, and develop scopes and estimates.
Develop scopes and estimates.
Schedule the project to be completed within the timeline.
Regularly monitor all ERP and software modules running in the system.
Diagnose and resolve any issue/errors on a runtime basis;
Identify any lack of key controls and implement them at a system level.
Oversee the integrity of all master data.
Oversee all SRs raised on the support portal and resolve them quickly.
Oversee and approve all system admin-related activities (i.e. add/delete/modify users, roles, responsibilities).
Daily system-wide monitoring and health check.
Monitor and approve all business user's issue logs for prioritizing and resolving.
Develop, maintain, and oversee SLA for all users.
Ensure continued development and related training for the team members.
Plan for any new system integrations.

Requirements:

Additional Requirements:

Age at least 35 years.
Work as a bridge between the developers/ software vendors and the users.
Strong independent decision-making, organizational, planning, and problem-solving skills.
The ability to identify areas for improvement.
A self-starter with demonstrated commercial acumen.
Excellent written and verbal communication skills.
Committed to work in a life-critical environment, committed to work after office hours as the hospital runs in a 24x7 operation.

Job Location: Dhaka.

Salary: Not specified.

Benefits: As per the Company policy.

Application Deadline: 30 December 2023

Application Procedure:

Send your CV to [email protected]

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