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Evercare Hospital Dhaka is a JCI-accredited 425-bed multidisciplinary super specialty tertiary care hospital in Dhaka.
Vacancy: 01
Vacancy Type: Full-time
Role: IT Support Engineer
Job Responsibilities
- Diagnose and resolve technical issues.
- Escalate IT issues to the IT Manager where necessary.
- Responsible for managing backups and tape rotation.
- Undertake small to medium-sized IT projects as instructed by the IT Manager.
- Provide desktop and Network support.
- Support and maintain MS Server/Desktops/Wi-Fi Network.
- Setting up and configuring new laptops and desktops/Wi-Fi Devices.
- Install authorized software on laptops and desktops.
- Ensuring security and upgrades are applied and kept up to date on desktops and laptops.
- Antivirus installation on all desktops and laptops.
- Fault-finding to laptops and desktops/Wi-Fi Networks.
- Reporting faults and maintaining logs on desktops, Networks, and laptops.
- Completing internal user moves including phones.
- Patching of network and phones.
- Making Cat 5 e network cables was necessary.
- Ensure all logs for equipment and users are maintained.
- Ensuring all software purchased licensing is recorded and maintained.
- Exchange server mailbox maintenance including archiving mailboxes.
- Setting up new users and disabling expired accounts by HR requirements.
- Providing support for MAC and PC.
Requirements:
- Minimum CSE Graduate or B.Sc in Computer Science/ Engineering.
- Experience Requirements: 1 to 2 years (s).
- The applicants should have experience in the following area(s): IT System Management, System Engineer (Computer Network and System).
- The applicants should have experience in the following business area(s): Hospital.
Additional Requirements:
- Age 22 to 30 years.
- Perform basic administrative support duties as required to meet specific operational objectives.
- Perform miscellaneous job-related duties as assigned by the IT Manager.
- Work extra hours to meet deadlines, as required and where reasonable.
- Assist as required to the IT Manager.
- Assist and support colleagues in IT-related matters.
- Ensure that a high level of customer service and support is provided to all internal and external customers.
Job Location: Dhaka
Salary: Negotiable
Benefits:
- Medical allowance, Provident fund, Gratuity.
- Festival Bonus: 2.
Application Deadline: 5 June 2023
Application link: https://cutt.ly/vwqHveSd