Saudia Airlines opens new ticketing office in Dhaka

Saudia Airlines, the national carrier of the Kingdom of Saudi Arabia, on Friday inaugurated its new state-of-the-art City Ticketing Office in Dhaka, marking a major milestone in its operations in Bangladesh.

The office, located on the 16th floor of Simpletree Attalika on Gulshan Avenue, was inaugurated by Dr. Abdullah Zafer H. Bin Abiyah, Saudi Ambassador to Bangladesh.

The event was also attended by Musaed Almusaed, Assistant Vice President of International Regions at Saudia Airlines, and Dr. Md Nazrul Islam, Secretary (East & West) of the Ministry of Foreign Affairs.

Speaking at the ceremony, Ambassador Dr. Abiyah highlighted the longstanding ties between Saudi Arabia and Bangladesh and expressed confidence that the new facility would enhance travel convenience and strengthen people-to-people connections, especially for Hajj and Umrah pilgrims.

Dr. Nazrul Islam welcomed Saudia’s investment, saying, “Saudia has been a trusted partner in our aviation sector, and this new investment will support growing travel demand while reinforcing bilateral relations.”

Tarik Alowaidi, Saudia’s Country Manager for Bangladesh, said the airline has increased its flight frequency to meet rising demand and that the new office reflects the company’s commitment to providing efficient, comfortable, and accessible services.

Ahmed Yusuf Walid, Saudia’s General Sales Agent in Bangladesh, noted that the airline has become a preferred carrier for long-haul travel to Europe and North America and offers convenient options for Umrah pilgrims through its stopover visa program.

Built to international standards, the new Gulshan office is Saudia’s most advanced facility in Bangladesh, featuring dedicated counters for general passengers, premium cabin customers, and AlFursan frequent flyers. It also includes a meeting space for travel trade partners and a training and conference room.

The expansion aims to improve accessibility, reduce waiting times, and enhance the overall passenger experience, with a strong focus on digitized services.

Saudia will continue operating its existing ticketing offices at the Pan Pacific Sonargaon Hotel in Dhaka and in Agrabad, Chattogram.

The inauguration coincided with World Tourism Day 2025, highlighting Saudi Arabia’s efforts to promote its tourism sector through initiatives like Umrah Plus, which encourages travelers to combine spiritual journeys with cultural and leisure experiences across the Kingdom.