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Sylhet Metropolitan Police (SMP) has launched the GenieA app to make police services more accessible, enabling citizens to request help and report incidents with a single click.
SMP Commissioner Abdul Kuddus Chowdhury introduced the app which was first piloted on October 16 at Moglabazar Police Station and extended to all five other police stations on November 16.
The app currently offers two main features— an SOS button to immediately alert police with the user’s location and identity and incident reporting to provide information about criminals, with an option for reports to go directly to the Police Commissioner.
Future upgrades will include CCTV and AI-based monitoring, drone surveillance, student safety measures, blockchain-based evidence handling, and AI-assisted legal support for filing FIRs.
The app will also integrate with other agencies including fire and immigration services, support ambulance and ride-sharing emergencies, and tackle cyberbullying.
GenieA is available for download on Google Play and iOS TestFlight.
SMP said the app aims to ensure faster, safer, and more transparent service delivery for Sylhet residents.