Banglalink's 20-year journey celebrated with stories, surprises, and gratitude

Banglalink, one of Bangladesh's leading digital operators, has commemorated its 20th anniversary by reaffirming its commitment to customer-centric values. Over the past two decades, the company has been instrumental in bridging digital divide and consistently enhancing user experience through innovative, customer-focused solutions.

As part of the celebration, the digital operator is honoring its long-standing customers with gestures such as getaways and special offers, reflecting the company's ethos that puts customers at the heart of everything the company does and seeks to renew that trust. Demonstrating deep appreciation, Banglalink took its oldest customers, who have been with the telco since day one, to the beautiful shores of Cox's Bazar, the world's longest see beach, along with their loved ones. There, with the leadership team, they exchanged stories, shared laughter, and reminisced about their journey with this network. What began as a celebration turned into a heartfelt tribute to the lasting relationship the customers share with the brand.

Moreover, the 20-year celebration does not stop there. Banglalink employees personally called customers, appreciating their loyalty, trust, and the years they have spent with the operator. Banglalink even surprised some of its customers with in-person visits and exclusive events where they were warmly recognized with tokens of appreciation and given the opportunity to share the stories that they have with Banglalink. Company management and top executives were at the forefront of these initiatives, demonstrating their genuine care and value for the people they serve.

Banglalink even surprised some of its customers with in-person visits and exclusive events where they showered them with gifts, as well as the opportunity to share the stories they have with Banglalink. Company management and top executives were at the forefront of these initiatives, demonstrating their genuine care and value for the people they serve.

Speaking about Banglalink's 20 years in Bangladesh, Taimur Rahman, Chief Corporate and Regulatory Affairs Officer, Banglalink, said, "The customer is at the heart of everything we do. Banglalink's two-decade journey is a reflection of our customers' loyalty, trust, and the future we are building together. This milestone marks not just our growth, but a shared story of progress and possibility. As digital connectivity becomes increasingly vital, we remain focused on delivering innovative services, seamless experiences, and the best-in-class digital portfolio that empowers our customers in every aspect of their lives. Our ambition is to continue being their trusted partner in Bangladesh's evolving digital transformation."