The government is set to introduce Unique Business Identification (UBID), which will be mandatory for all e-commerce operating entities in the country.
Besides, a Central Complaint Management System (CCMS) and a Digital Interoperable Transaction Platform called 'Binimoy' will also be introduced in February and March respectively to help ensure discipline in the digital commerce sector.
These were discussed at a meeting between the Ministry of Commerce (MoC) and the ICT Division officials at ICT Tower in the city's Agargaon area that analysed the progress of developing various platforms to facilitate and ensure transparency in e-commerce operations.
State Minister for Information and Communication Technology (ICT) Zunaid Ahmed Palak, Senior Secretary N M Zeaul Alam, a2i Policy Adviser Anir Chowdhury and technical head Rezwanul Haque Jami along with representatives from the MoC and the E-Commerce Association of Bangladesh (e-CAB) took part in the meeting.
With the technical support of the ICT Division, the MoC is working to develop the digital platforms.
Briefing the newsmen at the end of the meeting, the ICT state minister said all digital commerce operators in the country must register themselves with the government using UBID.
"Those who are operating through digital commerce platforms, including Face book, will come under the purview of monitoring through the UBID registration."
The grievances filed by consumers against any registered business will be settled through CCMS, and a Central Logistics Tracking Platform (CLTP) will be launched later.
The state minister also added that with the use of ICT platforms, the e-commerce operators would be able to restore the consumers' trust, and raise credibility and transparency of digital business.