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Mobile financial service provider bKash has temporarily suspended transactions through its channel to 10 e-commerce platforms, including Evaly.
The other platforms are: Needs, Alesha Mart, Qcoom, Dhamaka Shopping, Aladiner Prodip, E-orange, Adyan Mart, Sirajgonj Shop and Boom Boom, according to a notice bKash posted on its website on Saturday.
"We are working closely to implement regulatory guidelines of payment system for e-commerce," said Shamsuddin Haider Dalim, head of corporate communication at bKash.
"In the meantime, to protect customers' interests, payment gateway service of bKash has been temporarily suspended for few merchants," he told FE.
When the payment system will be implemented in compliance with the regulatory guidelines, he said, the bKash payment service will resume again.
"bkash will not be harmed but our customers will, which is important to us," he said.
Some private banks have also suspended the card transactions with a number of online merchants as many clients have recently alleged that they have not received their products on time despite having made advance payments to the e-commerce platforms.
Meanwhile, the Ministry of Commerce (MoC) earlier on the day agreed in principle that the local e-commerce companies will not get the payment until and unless the goods are delivered to the buyers.