BRAC Bank, MetLife partner to enable seamless premium payments across all channels

BRAC Bank has entered into a strategic partnership with MetLife Bangladesh to simplify and streamline insurance premium payments for MetLife policyholders across both digital and physical banking channels, according to a press release.

Through this collaboration, MetLife customers will be able to pay their premiums via BRAC Bank’s branches, sub-branches, agent banking outlets, ASTHA internet banking, payment gateways, ATMs/CDMs, and through Direct Debit Instructions. The integration is enabled by real-time API connectivity between both institutions, ensuring instant payment reflection, faster reconciliation, and enhanced operational transparency.

Tareq Refat Ullah Khan, Managing Director & CEO of BRAC Bank, and Ala Ahmad, Chief Executive Officerof MetLife Bangladesh, signed the agreement at the ceremony in Dhaka on October 30, 2025.

Tareq Refat Ullah Khan, Managing Director & CEO of BRAC Bank, said: “This partnership reaffirms BRAC Bank’s commitment to advancing digital financial solutions and driving ecosystem interoperability. By enabling MetLife customers to make premium payments through our extensive channel network, we are strengthening convenience and contributing to a more cashless, connected Bangladesh.”

Ala Ahmad, CEO of MetLife Bangladesh, said: "Our aim is to help more people access the world-class benefits of insurance. This seamless payment experience with BRAC Bank will ensure greater convenience for customers and strengthen trust in digital financial services.”

MetLife is the country’s leading life insurer, serving around a million individual customers. With a legacy of trust built over seven decades, the company continues to drive financial security and innovation for to individuals and families across the country.

BRAC Bank, recognised for its strong digital capabilities and customer-centric innovation, remains committed to building an inclusive financial ecosystem that enables easy access, greater efficiency, and secure digital transactions. This partnership marks another milestone in strengthening cross-institution collaboration for a more interoperable and future-ready financial services landscape in Bangladesh.