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The City Bank on Thursday officially launched the ‘City Bank American Express Platinum Reserve Credit Card’, the first American Express metal card in Bangladesh.
The new product is a by-invitation-only card, offering personalised service, international travel benefits, exclusive savings, and premium rewards aimed at meeting evolving needs of consumers.
The launching ceremony to introduce the metal card took place in a city hotel.
Top officials of the Bank including Chairman Aziz Al Kaiser, Managing Director and CEO Mashrur Arefin, AMD & CFO Md. Mahbubur Rahman, DMD and Head of retail Banking Arup Haider, Head of Cards Tauhidul Alam were present among others.
Speaking on the occasion, Aziz Al Kaiser said City bank’s commitment to delivering the best to its customers is reflected through the launch of Amex Platinum Reserve Credit Card.
“This card redefines premium experiences in Bangladesh, offering access to premium travel and lifestyle,” he said.
It sets a new benchmark, reflecting the shared excellence between City Bank and American Express, added Mr Kaiser.
City Bank CEO Mashrur Arefin said the launch of the new card is a testament to their endeavour to ensure customers satisfaction.
“Form factor being in metal is not much of a difference to me. What's different is the century-old commitment of Amex to its customers,” he said.
Divya Jain, VP & GM, Global Network Services, Asia and South Pacific Growth Markets of American Express said the card is more than just a payment solution, rather it is designed for individuals who value premium experiences and convenience.
“The City Bank American Express® Platinum Reserve Credit Card caters to the evolving aspirations of Card Members, reaffirming our commitment to delivering not just financial benefits, but a lifestyle that is truly extraordinary,” he said.
The event was told that the new product offers a variety of lifestyle-aligned rewards, including an exclusive Tk 20,000 welcome gift voucher and a complimentary two-year premium membership. The membership provides access to premium benefits at boutique luxury hotels and select international brands.
Cardholders will also receive complimentary Priority Pass membership, with unlimited access to over 1,700 airport lounges worldwide for themselves and two guests.
Additionally, they will enjoy a 10 per cent discount on Fastrack VIP Meet & Greet services at airports.
Other perks include complimentary enrollment in the ‘SIXT’ Rent a Car loyalty program, featuring priority counter service, discounts, and free upgrades. SIXT is an international mobility service provider with about 2,000 locations in more than 100 countries
Each cardholder would avail a dedicated Relationship Manager to assist with their account. Furthermore, the card features a real-time auto-debit facility for seamless transactions and enables users to earn up to 10 times Membership Rewards points at select merchants.
The card also includes exclusive dining privileges, such as curated culinary experiences at restaurants in multiple countries and a “Buy 1 Get 2” complimentary buffet offer at leading five-star hotels across Bangladesh.
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