edotco Bangladesh becomes first TowerCo in country to receive ISO 9001:2015 Certification

edotco Bangladesh, the leading regional integrated telecommunications infrastructure services company, has been awarded the prestigious ISO 9001:2015 accreditation by the International Organization for Standardization (ISO) for its development, operation and, maintenance of telecommunications infrastructure.

The certificate is a true testament to edotco Bangladesh’s continuous drive in advancing the telecommunication industry towards ensuring improved network connectivity across the nation, says a press release.

The guided ISO implementation and documentation process begin in early February this year despite the challenges of COVID-19 restrictions.

By November, the organisation was ready and subsequently received certification once completing thorough audit and assessment processes.

This certification confirms that the organisation conforms to internationally recognised standards and will continue to be guided by the mechanisms in place to ensure operational and customer service excellence, driven by a robust process approach, evidence-based decision-making and continues improvement throughout the whole organisation.

Upon receiving the certificate, Ricky Steyn, Country Managing Director of edocto Bangladesh, , “This accreditation by ISO is a prestigious recognition for us and a credible assurance to our customers that at edotco Bangladesh we strive for customer’s satisfaction by ensuring we implement and maintain the highest   levels of service and quality for all our products and services” .

“While this is a recognition of our operational excellence in meeting the demand for advancing the technology for 5G, we are committed to continuously improving by tying up with local partners and implementing new services and solutions. As a nation-building partner, edotco Bangladesh echoes the Government’s clear vision to build a Digital Bangladesh, and with rapid progression, we will continue to play a vital role in the nation’s digital transformation”, he continued.