MTB named Bangladesh’s Best Digital Bank for second consecutive year

Mutual Trust Bank PLC (MTB) has been named Bangladesh’s Best Digital Bank for the second year in a row by Euromoney, one of the world’s most respected financial publications, in its Awards for Excellence 2025.

According to a press release, the award recognizes MTB’s sustained progress in digital transformation and its commitment to delivering technology-driven, customer-centric banking experiences.

MTB recently introduced MTB Neo, an enhanced version of its Smart Banking app. With features like real-time exchange rates and personal finance tools, the app has contributed to a 32.01% increase in registered users and a 102.72% rise in transaction volume.

The bank’s digital lending solutions, including Torit Loan and Daylight e-Loan, have expanded access to credit for micro-enterprises,supporting faster and more inclusive financing for underserved communities. MTB’s MEasy onboarding tool, backed by a secure e-KYC system, has led to a 170% growth in digital account openings and a remarkable 1,678% increase in verified e-KYC accounts.

In open banking, MTB remains a leader as the first bank in Bangladesh to monetize APIs. It now partners with over 35 fintech companies, including eight added in 2024, contributing to a 235% surge in e-banking transactions.

Payment services have also advanced. A new gateway has improved e-commerce reliability, while QR code expansion is supporting broader adoption of cashless payments in rural areas. Collaborations with bKash and telecom operators have further enabled real-time banking and embedded finance services.

Syed Mahbubur Rahman, Managing Director & CEO of MTB, remarked:“This recognition inspires us to continue delivering smarter, faster, and more inclusive digital banking for all.”

The recognition reflects how a locally rooted bank is using digital tools to meet broad and changing customer needs.