Career opportunities at Catalyst Solutions for IT Associate

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Catalyst Solutions is a multinational company based in the USA and Canada and a Sister Organization of Adiva Graphics

Vacancy: Not specified 

Vacancy Type: Full-time 

Role: IT Associate

Job Responsibilities: 

  • Responsible for all electronic devices across all offices. Ensure 24/7 office internet. Ensuring all the workstations are ready to work with all the required IT accessories (Laptop, Keyboard, Mouse, Monitor, etc.) 
  • Installing and configuring computer software, systems, network, printers, and scanners. All the PCs and peripheral devices (Ex: Mouse, keyboard, HDMI cable, Monitor) are working correctly, Identify faulty IT devices and take action accordingly. 
  • Testing new technology/devices and proposing a plan to improvise our current systems Maintain the inventory effectively where all the electronic devices are listed with specifications and locations Update inventory in real-time for including/excluding electronic devices Maintain confidentiality strictly Ensure and monitor everyone is following ISMS protocols/standards Assists in maintaining information security through controlled hardware AND/OR software installation and training Follow the emergency plan for equipment, power, or security failures when necessary and protect data and ensure security Business continuity plan for IT failures Ensure CCTV cameras are working properly and monitor footage Build strong relationships with the vendors (ISP, IPS, etc.) and interact and communicates effectively with internal/external contacts Create and update maintenance log for all the electronic devices (AC, Fridge, IPS, etc.) and ensure maintenance is being done on time Troubleshooting, support, and repair when IT equipment or network malfunction Express new ideas and suggestions in a positive manner Provide electronic purchasing proposal with estimated cost, benefits, and deadline.
  • Experience Requirements: At least 1 year(s).

Requirements: 

  • Minimum Bachelor's degree in CSE/ IT/ ETE relevant subject from any reputed university.

Additional Requirements: 

  • Age at least 22 years.
  • Strong Experience in Network Designing, Monitoring, and Reporting.
  • Should have basic knowledge of Microsoft Office (MS Excel, PowerPoint, Word, Outlook). 
  • Ability to manage multiple projects simultaneously while maintaining a strong client service orientation. 
  • Highly motivated, self-directed, and possessing a driven personality capable of working within tight deadlines. 
  • Superior organizational skills, unflagging attention to detail, and demonstrated commitment to the accuracy and completeness of the information. 
  • Capable of working under minimal supervision with a high level of initiative, energy, and enthusiasm for learning. 
  • An active listener with demonstrated negotiation and problem-solving skills. 
  • Well-developed interpersonal skills are necessary, as well as excellent verbal and written communication skills.

 

Job Location: Anywhere in Bangladesh.

Salary: Negotiable.

Benefits: As per the Company policy.

Application Deadline: 31 January 2024

Application procedure: http://tinyurl.com/4j2brm9w

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