Career opportunities at RANGS Industries Ltd.

Rangs Industries Ltd. is one of the major competitors in Bangladesh's consumer electronics industry.

Vacancy: 01

Vacancy Type: Full Time

Role: Deputy Manager and Manager

Job Responsibilities:

• Team Management: Lead and supervise a team of eCommerce operations professionals, including order processors, warehouse staff, and customer service representatives. Set performance goals, provide coaching and feedback, and conduct regular performance evaluations.
• Order Fulfilment: Oversee the end-to-end order fulfilment process, ensuring orders are processed accurately, packed securely, and shipped on time. Collaborate with logistics and shipping partners to optimize delivery times and costs. Implement efficient order tracking and reporting systems.
• Inventory Management: Monitor inventory levels to prevent overstock or stockouts. Implement inventory control best practices to minimize losses and ensure accurate product availability. Coordinate with suppliers and vendors for timely replenishment of stock. Customer Experience Enhancement: Continuously improve the customer shopping experience by ensuring accurate product listings, competitive prices, and product information. Address customer inquiries and concerns promptly and professionally. Analyze customer feedback and use it to improve processes and service quality.
• Operational Efficiency: Identify opportunities for process optimization and automation to streamline operations. Develop and implement standard operating procedures (SOPs) to ensure consistency and efficiency in all eCommerce processes. Monitor key performance indicators (KPIs) and take corrective actions as needed.
• Data Analysis and Reporting: Analyze sales data, website traffic, and customer behaviour to identify trends and opportunities. Generate regular reports on eCommerce performance and provide insights to the senior management team. Utilize data-driven decision-making to drive eCommerce strategy.
• Compliance and Security: Ensure compliance with all relevant eCommerce regulations, including data security and privacy. Implement fraud prevention measures to protect the business from fraudulent activities. Overseeing the design and development of the website Monitor web analytics and internal data sources Design and execute roadmaps Supervise all activities and product development Work closely with web development and technical teams Developing SEO/PPC strategy/marketing plans.

Requirements:

• Bachelor of Science (BSc), Bachelor of Business Administration (BBA).
• Experience: At least 8 years.
• The applicants should have experience in the following business area(s): Electronic Equipment/Home Appliances, E-commerce, E-commerce Startup.

Job Location: Dhaka.

Salary: 65000 - 85000 BDT.

Benefits: As per the company policy.

Application Deadline: 28 February 2024

Application link: http://tinyurl.com/4s4sc4kk