Renaissance Dhaka Gulshan Hotel hiring Engineering Associate in Audio Visual

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Renaissance Dhaka Gulshan Hotel is known as one of the most luxurious hotels in Bangladesh.

Vacancy: Not specified 

Vacancy Type: Full-time

Role: Engineering Associate

Job Responsibilities:

  • Report work-related accidents or other injuries immediately upon occurrence to the manager/supervisor.
  • Follow policies and procedures for the safe operation and storage of tools, equipment, and machines.
  • Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury.
  • Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
  • Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.
  • Maintain awareness of undesirable persons on property premises.
  • Follow property-specific procedures for handling emergencies (e.g., evacuations, medical emergencies, natural disasters).
  • Complete appropriate safety training and certifications to perform work tasks.
  • Follow company and department policies and procedures.
  • Protect company tools, equipment, machines, or other assets by company policies and procedures.
  • Protect the privacy and security of guests and coworkers.
  • Maintain confidentiality of proprietary materials and information.
  • Ensure uniform, nametags, and personal appearance are clean, hygienic, professional, and in compliance with company policies and procedures.
  • Perform other reasonable job duties as requested by Supervisors.
  • Address guests' service needs in a professional, positive, and timely manner.
  • Welcome and acknowledge every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
  • Actively listen and respond positively to guest questions, concerns, and requests using brand or property-specific processes (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.
  • Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences, and acting on them whenever possible.
  • Thank guests with genuine appreciation and provide a fond farewell.
  • Assist other employees to ensure proper coverage and prompt guest service.
  • Assist individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones).
  • Communication
  • Talk with and listen to other employees to effectively exchange information.
  • Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email).
  • Speak to guests and co-workers using clear, appropriate, and professional language.
  • Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the caller's name, transferring calls to the appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.
  • Assist coworkers, ensuring they understand their tasks.

Requirements:

  • Diploma in Electronics.
  • Experience Requirements: 2 to 5 years (s).

Additional Requirements:

  • Age 25 to 30 years.

Job Location: Dhaka

Salary: Negotiable

Benefits: As per the company policy.

Application Deadline: 10 July 2023

Application link: https://tinyurl.com/ycxkrec4

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