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BRAC Bank has organised Annual Business Continuity Plan Drill 2024 to test and streamline its preparedness in the event of a disaster.
The daylong drill included a simulation in which critical units vital to banking operations, such as Account Services, Asset Operations, Cards Operations, Payments and Transactions, Trade Services, Treasury Operations, Finance, Agent Banking, Call Centre, among others, performed their BAU activities smoothly with minimum disruptions at that site.
According to a press release, the bank has a comprehensive Business Continuity Plan in place to ensure smooth services to customers in case of a natural calamity or elements beyond the bank's control.
A Business Continuity Plan (BCP) in banking is a framework that outlines procedures and recovery systems to help a bank continue to operate and serve customers during a disaster. A BCP aims to manage the impact of significant disruptions and resume operations within a reasonable time.
More than 100 officials from 26 departments performed several critical tasks identified as vital to bank’s business operations. As per the BCP Drill, these critical tasks would continue uninterrupted, irrespective of any catastrophic situation beyond the bank’s control.
Commenting on the BCP Drill, Ahmed Rashid Joy, Deputy Managing Director & Chief Risk Officer, BRAC Bank, said: “At BRAC Bank, we are committed to providing uninterrupted services to our valued customers in case of natural disaster. That’s why we conduct Business Continuity Plan Drill regularly to offset the risk of future service disruption. This exercise shows our commitment to serving our customers what it takes to continue service during disaster.”