Increase revenue, quality of services at airports: Faruk Khan tells CAAB

Civil Aviation and Tourism Minister Muhammad Faruk Khan has directed the Civil Aviation Authority of Bangladesh (CAAB) to increase revenue and service quality at airports.

The minister gave the directive at a meeting held at the CAAB headquarters in the capital, Dhaka, on Thursday.

“The aviation market in Bangladesh is constantly growing. We need to take advantage of this increased market. Efforts will have to be made to increase the revenue of the Civil Aviation Authority, and everyone will have to work to ensure it. In future, attention will have to be paid to enhancing the capacity of the Civil Aviation Authority so that they can undertake and complete all their development activities using their revenue earnings,” he said.

All airport-based services should be digitised so that people can get services easily and their sufferings are reduced. All measures should be taken to maintain international security standards at airports, Faruk Khan said.

The minister stressed the need for the development of consistent and time-befitting human resources for the smooth completion of all works at airports.

Later, the Civil Aviation and Tourism Minister held a meeting with senior officials of Biman at Balaka Bhaban, the headquarters of Biman Bangladesh Airlines.  There, he instructed the officials to take the necessary measures to ensure the timely departure of aircraft, expedite luggage delivery, and enhance inflight passenger services.

He also said that in order to turn Biman into a reliable transport for passengers, communications with passengers will have to be increased and services provided to them will have to be improved. To continue the profit stream of Biman Bangladesh Airlines, planned and consistent activities will be needed.

Civil Aviation and Tourism Secretary Md Mokammel Hossain was present at the time, among others.