Mercantile Bank conducts training on operational and compliance issues of agent banking

Mercantile Bank Limited has recently organised a training programme on ‘operational and compliance issues of agent banking’ at its training institute in Dhaka.

Desk officials from the Agent Banking Division along with various branches and sub branches participated at the training, said a press release.

Adil Raihan, Deputy Managing Director & CSBO of the bank inaugurated the training.

In his address, Adil Raihan advised participators to fully adhere with the central bank guidelines on agent banking and its operational procedures.

He also emphasised the importance of customer service. Faculties of training institute and officials from Agent Banking Division of the bank conducted the training sessions.

Md Enayet Ullah, EVP & head of Internal Control and Compliance Division and Darpon Kanti Roy, Head of Agent Banking Division were also present at the programme. Javed Tariq, Principal of MBTI moderated the training programme.